Crisis Services

What help could I get in a crisis?

What is a mental health crisis?

A mental health crisis is when you feel your mental health is at breaking point, and you need urgent help and support.

For example, you might have feelings or experiences that feel very painful or difficult to manage such as suicidal feelings,
self-harm, panic attacks, flashbacks, hypomania or mania, or psychosis (such as paranoia or hearing voices). You might also
have other experiences that aren’t mentioned here.

Some people feel in crisis as part of ongoing mental health problems, or due to stressful and difficult life experiences such
as abuse, bereavement, addiction, money problems or housing problems. Or there might not be a particular reason.

However you experience a crisis, it’s always OK to ask for help.

What help could I get?

Nobody plans to have a crisis, but knowing your options can be useful. Exploring different types of support might be something you feel able to do at less difficult times.

There’s no wrong order to try things in – different things work for different people at different times. But some types of support might be more suitable for you, or more easily available.

Below is a list of services we hope you find helpful
Hospital A&E logo

Go to any Accident & Emergency (A&E) department.

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Contact your GP surgery and ask for an emergency appointment

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CALL 999

Call 999 and ask for an ambulance to take
you to A&E.  Ask someone else to call 999
for you or take you to A&E.

NHS logo

Contact NHS 111 (England) or NHS Direct
0845 46 47 (Wales)

Samaritans logo

Call Samaritans on freephone 116 123
they’re always open and are there to listen.

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Contact your local crisis team (CRHT), if you’re under their care

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Call Grief Talk on 0808 802 0111
(Mon – Fri, 9am – 9pm)

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Call the Bereavement Advice Centre on 0800 634 9494 (Practical Advice, 9am – 5pm)

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CALL Child Death Helpline

Call Child Death Helpline 0800 282 986
/ 0808 800 6019 (Every evening between 7-10pm | Mon/Thur/Fri, 10am – 1pm | Tue/Wed, 10am – 4pm)

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CALL The Lullaby Trust

Call The Lullaby Trust on 0808 802 6868
(Mon to Fri, 10am – 5pm | Weekends and Public Holidays, 6pm – 10pm)